Client Bespoke Project

ePrint Direct

ePrint having already installed CrossCompass to provide comprehensive adhoc query capabilities against their helpdesk system, decided to capitalise on their CrossCompass investment via it's API suite.

They asked us to design and develop an order process system that would interact with their existing SQL-Server based helpdesk system.

The proposed system would access their existing customer data to allow them to add orders for any customer. This management of customer orders would also allow them to generate software licences and associated invoices and delivery notes in Microsoft Excel easily.

Also other useful features of the new system were the authentication of the user via the windows password and customer search mechanisms through the use of the embedded query server inherent within CrossCompass.

This embedded query server allowed users to run adhoc database queries from within the system with minimal lines of code.

Client Overview

ePrint Direct
ePrint Direct is a leading provider of commercial central print solutions and provide Xerox worldwide with a suite of print room software allowing medium to large corporations to have a controlled central printing facility that is fully accountable for all the client's printing through put.

ePrint specialise in developing and implementing solutions that provide organisations with a comprehensive printing solution.

"CrossCompass allowed us to have an order fulfilment system designed and delivered to match our existing business processes and to our bespoke requirements but without all the associated risks with integration to our legacy data, enabling us to fulfil customer orders quicker."

- Paul Clark, Technical Director